Account & service terms

1. Who provides the service

RASA Group is the trading name of Inigo Fanel Ramadan Asan, a UK sole trader. Preview contact: partnerships@rasagroup.co.uk. Full service contact details will be supplied before live services open. RASA is not a university, awarding body or government authority.

These terms cover your RASA account and the application-support services we expressly agree to provide. This version is for a private preview using fictional test information only. It does not open student recruitment or appoint RASA as an agent of any institution. Live services will require an updated notice and terms before launch.

2. Creating and protecting your account

You must be at least 18 to create an account under these terms. If you are younger, contact us before registering so we can explain whether an appropriate supported route is available. Provide your own email address and accurate, current details. Do not create an account for another person without a separately agreed, lawful arrangement.

Keep access to your email and sign-in codes secure. Never share a code with someone claiming to be RASA staff. Tell us promptly if you suspect unauthorised access. You are responsible for activity you authorise, but are not automatically liable for someone else's misuse or a failure of our security.

3. What we do and what you approve

We provide agreed information and administrative support with reasonable care and skill. The scope may include exploring courses, organising evidence and communicating with an authorised provider. We will explain the actual route and who handles admissions before any live application is sent.

Creating an account, saving a profile or accepting these terms does not enrol you on a course, authorise every possible application, or give blanket permission to circulate your documents. You must review the information and approve the particular application and intended recipient before submission. A provider's offer, enrolment terms, academic requirements and fee agreement are separate.

You must check the information we ask you to review, meet deadlines communicated to you and promptly tell us about relevant changes. Tell us if you need help or an adjustment. We remain responsible for errors caused by our own failure to exercise reasonable care and skill.

4. Honest information and acceptable use

You must not knowingly supply false, altered, stolen or misleading documents, impersonate another person, conceal a material fact in an application, or ask us to misrepresent your circumstances. Submit only material you are entitled to provide. Accidental mistakes should be corrected promptly.

Do not attempt to access another account, staff tools or restricted data, evade security controls, upload malware, harass others, scrape personal records or disrupt the service. We may refuse to submit information we reasonably believe is false or unlawful and may report suspected wrongdoing where legally required or otherwise justified under applicable law. We do not promise confidentiality that prevents lawful reporting.

5. Document checks and decisions

Photo-quality checks provide hints about readability, lighting and resolution. They do not establish identity, authenticity, immigration permission or eligibility, and cannot detect every problem. A document may still need replacement or an official check even if it passes a quality hint.

Your nationality or status selection is a declaration, not official verification. Share-code checks, when expressly requested and authorised, use the relevant official process. We do not provide regulated immigration advice. A future external identity-verification service will be explained before your information is sent to it.

Institutions and relevant authorities decide admission, recognition of qualifications, home-fee status, student finance, scholarships and immigration matters. We do not guarantee admission, funding, a visa, employment, earnings or a particular timetable. This does not excuse inaccurate statements or failures for which we are responsible.

6. Charges and commissions

There is no charge to create or use this preview account. Our proposed standard student application-support service is free to students. We will not impose a RASA fee, subscription or automatic charge under these terms. Any genuinely optional paid service would require clear advance pricing and a separate agreement.

RASA may receive a commission from an institution or recruitment partner if an agreed referral qualifies. Before a live referral, we will explain the relevant commercial relationship and any material effect on your choices. We do not represent that we compare every course or act as an independent financial adviser.

Tuition, deposits, examinations, translations, travel and other third-party charges are separate. Only agree to costs after reviewing the provider's written terms, refund rules and payment details. We do not collect such payments through this preview. We will not commit you to an expense without your specific authority.

7. Your material and privacy

You keep your rights in your uploaded material. You give us only the permission needed to securely store, display to authorised people and process it for the service you request, including an application you specifically approve. These terms do not authorise selling identity documents, publishing them, using them for advertising or training an AI model.

Our separate privacy notice explains personal-data use. Acknowledging that notice is not blanket consent to every processing activity. Optional marketing and any activity requiring separate consent stay separate. Your data-protection rights are not waived by these terms. Do not upload live identity or applicant documents while this is a private preview.

8. Pausing or ending access

We may restrict an account where reasonably necessary to investigate suspected fraud or unauthorised access, protect people or systems, comply with law, or address a serious or repeated breach of these terms. Restrictions must be proportionate. Where safe and lawful, we will explain the reason and give you a reasonable opportunity to correct an issue or challenge our decision by email. Urgent protective action may happen first.

We will not cancel a valid agreed service merely to avoid our obligations. If we discontinue support, we will provide reasonable notice where practicable and explain outstanding applications, available records and next steps. We may need to retain certain records for a lawful purpose, as explained in the privacy notice.

You can stop using the account and request closure or deletion by email. Ending your RASA account does not automatically withdraw a provider application or cancel a course contract: tell us which action you want, and check the provider's process. Any statutory cancellation or refund rights remain available; this agreement does not waive a cooling-off period.

9. Responsibility when something goes wrong

We are responsible for foreseeable loss or damage caused by our breach of this agreement or failure to use reasonable care and skill. Loss is foreseeable if it is an obvious consequence or was reasonably contemplated when the service was agreed. We do not exclude responsibilities that the law places on us.

We are not responsible for loss that we did not cause, unforeseeable loss, or an independent institution's or authority's decision except to the extent our own breach or negligence contributed to that loss. You are not entitled to recover the same loss twice, and both parties should take reasonable steps to avoid preventable loss.

We do not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Your statutory consumer and data-protection rights remain intact.

10. Changes, complaints and applicable law

We may make proportionate updates for legal, security or service changes. Material changes will be explained and require fresh agreement before they apply to new activity; they will not retrospectively change an existing commitment. You can retain the version you accepted. If you decline a material change, we will explain how to close the account and deal fairly with any existing agreed service.

Send complaints to partnerships@rasagroup.co.uk with the issue and the resolution you seek. We will investigate fairly and explain our response. You can use legal remedies or an appropriate regulator without completing an exclusive internal process, and we do not require compulsory arbitration.

These terms use the law of England and Wales. If you live elsewhere, any mandatory consumer protections and rights to bring a claim in your local courts continue to apply. If a term is found unenforceable, the rest continues where it can operate fairly. Nobody else gains contractual enforcement rights under these terms, without affecting their rights under law.